Your privacy matters to us. This Privacy Policy explains exactly what personal data dkok collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We keep things straightforward — no legal jargon you need a lawyer to decode.
Six things every dkok player should know about how their personal information is collected, used, and protected.
dkok collects only the information needed to operate your account and process your transactions. This includes your name, date of birth, contact details, and payment information. We do not collect data we don't need, and we don't keep it longer than necessary.
Your data is used to run your dkok account, verify your identity, process deposits and withdrawals, and send you relevant account communications. We may also use anonymised data to improve the platform. We do not use your data for purposes unrelated to dkok.
dkok does not sell your personal data to third parties. We share data only with payment processors (bKash, Nagad, Rocket) to complete your transactions, and with identity verification services when required. All third parties are bound by strict data protection obligations.
All data stored by dkok is encrypted. Access to personal data is restricted to authorised staff only, and all access is logged. We use industry-standard security measures to protect your information from unauthorised access, loss, or disclosure.
dkok uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. We use only essential and functional cookies. We do not use third-party advertising trackers or sell your browsing behaviour to advertisers.
You have the right to access, correct, or delete the personal data dkok holds about you. You can also request that we stop using your data for marketing purposes at any time. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.
This Privacy Policy describes how dkok ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the dkok platform at dkok.live. We are committed to handling your personal information with care, transparency, and respect.
By registering an account on dkok or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the dkok platform.
This policy applies to all personal data collected through the dkok website, mobile browser experience, and any communications between you and dkok, including support emails and live chat. It does not apply to third-party websites or services that may be linked from our platform.
This Privacy Policy was last updated in January 2025. We will notify registered players of any significant changes via email or an in-platform notification before the changes take effect.
dkok collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. We only collect data that is necessary for the purposes described in this policy.
Information you provide directly:
Information collected automatically:
dkok does not collect your mobile banking PIN, bKash/Nagad/Rocket password, or any payment credentials beyond the mobile number associated with your payment account. Never share your PIN with anyone.
dkok uses your personal data for specific, legitimate purposes related to operating the platform and serving you as a player. We do not use your data for purposes unrelated to dkok, and we do not engage in profiling for advertising purposes.
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, date of birth, contact details |
| Age and identity verification (KYC) | Name, date of birth, ID documents |
| Processing deposits and withdrawals | Payment account mobile number, transaction records |
| Fraud detection and security monitoring | IP address, device info, login history, transaction patterns |
| Customer support | Account details, support correspondence |
| Responsible gaming monitoring | Game history, deposit patterns, session data |
| Platform improvement (anonymised) | Usage data, feature interaction (no personal identifiers) |
| Account communications and promotions | Email address, mobile number (opt-out available) |
If you do not want to receive promotional communications from dkok, you can opt out at any time by contacting [email protected]. Note that opting out of marketing does not affect essential account communications such as deposit confirmations and security alerts.
dkok processes your personal data on the following legal grounds:
dkok does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
dkok never shares your personal data with advertisers, data brokers, or any third party for commercial purposes unrelated to operating your account.
dkok retains your personal data for as long as your account is active and for a period after account closure as required by applicable regulations. Specifically:
When data is no longer required, it is securely deleted or anonymised. You may request early deletion of your data in certain circumstances — see the Your Rights section below for details.
dkok uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. We use the following types of cookies:
dkok does not use third-party advertising cookies or tracking pixels. We do not share your browsing behaviour with advertisers. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the platform.
Clearing your browser cookies will log you out of dkok and reset your saved preferences. If you use the dkok platform on multiple devices, cookies are stored separately on each device.
dkok takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, alteration, or disclosure.
While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your dkok account has been compromised, contact [email protected] immediately and change your password.
dkok will never ask for your password, mobile banking PIN, or full payment credentials via email, SMS, or chat. If you receive a message claiming to be from dkok and asking for this information, do not respond — contact [email protected] to report it.
As a dkok player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered account details. We will respond within a reasonable timeframe.
Request a copy of all personal data dkok holds about you at any time.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data, subject to legal retention obligations.
Ask us to limit how we use your data while a dispute or review is in progress.
Receive your personal data in a structured, machine-readable format on request.
Opt out of marketing communications or object to processing based on legitimate interests.
dkok is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on dkok, please contact us immediately at [email protected]. We will close the account and delete all associated data without delay.
dkok uses age verification measures during registration and reserves the right to request proof of age at any time. Any account found to belong to a player under 18 will be closed immediately in accordance with our Terms and Conditions.
dkok may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. When we make changes, the updated policy will be published on this page with a revised "last updated" date.
For significant changes that affect how we use your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of dkok after any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this page periodically to stay informed about how dkok protects your privacy. If you have any concerns about a change to this policy, contact us at [email protected] before continuing to use the platform.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the dkok team:
For general account questions, visit our FAQ page or contact support directly. For information about responsible gaming tools, visit the Responsible Gaming page.
dkok is committed to resolving all privacy concerns promptly and fairly. If you are not satisfied with our response, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction.